Assistant Shop Manager

We have an opportunity for an Assistant Manager to join our new Maldon shop team, on a bank basis.
You will support our shop team in delivering sales, supporting the team, and contributing to our high standards of customer service, promoting Havens Hospices within the local community., You will help us manage stock, maximise profit, and minimise costs to the Charity, whilst assisting and developing the shop's eCommerce business.
You will also actively promote the merchandising, assessing window dressing standards and stock presentation, and support in managing the day to day running of the shop and staff., + To effectively manage the day to day running of the shop staff and volunteers, providing effective leadership, taking full responsibility for managing the shop in the Shop Manager's absence.
+ To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
+ To maintain an awareness of developments in local shops, especially in the Charity /low-cost sector, updating the Shop Manager as required.
+ To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
+ To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
+ To assist in developing the shop's ecommerce business
+ To actively promote Gift Aid, sign up donors and support performance targets.
+ To make day-to-day decisions to ensure the successful and safe trading operation of the shop.
+ Ensure the shop is kept clean and tidy and goods are displayed in an attractive and presentable manner.
+ Ensure that all statutory responsibilities are met, including Fire and Health & Safety regulations, and security procedures, ensuring compliance with relevant health and safety and other organisational policies and procedures is monitored and cascaded to all staff and volunteers within the shop.
+ To adhere to Charity merchandising and window dressing standards.
+ To assist the Shop Manager to recruit, train, support and coordinate the work of the staff and volunteers in accordance with Havens Hospices policies and procedures.

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.