Assistant Store Manager - Full Time - 39 hours

We're on the lookout for an Assistant Store Manager to join our team in Bristol Imperial Reporting directly to the Store Manager, you'll play a pivotal role in the retail management team, ensuring smooth daily operations and an exceptional shopping experience for our customers. Your key responsibilities will include:

• Leading the team as Duty Manager in the absence of the Store or Deputy Manager.
• Driving sales performance and achieving key KPIs.
• Inspiring and motivating your team to create a fun, customer-focused environment.
• Managing recruitment, stock control, and pet care centre standards.
• Collaborating with the management team to deliver a seamless retail experience.
We'll provide industry-leading training to equip you with the skills and knowledge to deliver exceptional service and care for both customers and their pets.


• At least 6 months of supervisory/management experience in a retail environment.
• A passion for retail and a track record of achieving great results.
• The flexibility to work a 7-day shift pattern, including weekends.
• Strong communication and leadership skills to engage and inspire your team.
• A willingness to complete 6 months of training covering customer service, health & safety, and pet care.
  
  At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
  
  We reward our management team with a comprehensive package designed to support your well-being, including:
• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.