Assistant Team Leader - Andover - Oliver Bonas

We have an amazing opportunity for an Assistant Team Leader to join Team OB in our Warehouse in Andover.

The shift pattern for this role is Monday to Friday 6:00am-2:00pm

Our Warehouse is based at Unit 2, 40 Stephenson Close, East Portway Industrial Estate, Andover, SP10 3RU.

As the Assistant Warehouse Team Leader, you will assist the Warehouse Manager with managing and coordinating the team as well as picking and packing stock and website orders across both the Warehouse and Web Fulfilment areas.

You will work in collaboration with your manager to motivate and inspire the Andover team to provide a smooth service for our customers. You will oversee the workload for the day receiving and managing and allocating picks, while monitoring the team's performance to ensure that KPIs are met in the Warehouse Manager's absence.,

• Ensure store picks are completed accurately and in line with expected targets.



• Liaise with the Logistics Team Leader to arrange collection for store furniture picks



• Ensure the fulfilment picks are completed



• Prepare customer orders on to pallets and liaise with the courier for shipment



• Use business admin systems (Magento, Metapack & PV) to ensure that customer orders are managed within the agreed SLAs.



• Produce and analyse stock reports from WMS (PVX, Futura)



• Liaise with the Goods In and Finance teams to assist and lead stock investigations



• Ensure accurate and timely receipt of goods into the warehouse to ensure they are presented for stock put away within 24 hours.



• Ensure stock received is counted accurately and checked for damages.



• Report delivery discrepancies to OB suppliers and the Buying team



• Attend weekly Team Leader meetings on behalf of your Team Leader, when needed.



• Where appropriate, and with guidance from your Team Leader, conduct return to work meetings with team members coming back to work after a period of absence.



• Help identify team training requirements and raise these to your Team Leader



• Support your Team Leader with your team's personal development, by giving them regular feedback on their performance.



• Develop your leadership skills and be a great role model for your team.



• Ensure the Warehouse is a safe environment, by following health and safety regulations and our Company Health and Safety policy.



• You will need to have the flexibility to cover alternative shift patterns or working days in line with business needs or coverage needed due to holiday or absence.



• Positively create an inclusive environment for your team to thrive.
  
  Strong commercial awareness



• Ability to work calmly under pressure.



• Strong organizational skills



• Ability to motivate others.



• Familiar with handheld terminals including Windows CE and Android devices.



• The role will require the use of Microsoft Office, in particular, MS Word, Excel and Outlook



• Must be physically fit as the role involves regular lifting.



• Focus on diligence and accuracy.



• Forklift License or willingness to be trained


Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it's somewhere to build a career you are passionate about.


• Generous employee discount up to 50% off all OB products



• Free access to our 24-hour employee assistance programme with Care First - offering financial, emotional and vocational support.



• Flexible holiday - 30 or 33 days (including bank holidays) - increasing to 35 days with length of service.



• Annual discretionary profit related bonus scheme



• Auto-enrolment into our pension plan



• Free access to our onsite gym



• Cycle to work scheme.