Assistant Workshop Manager - Coventry Hub

The role of the Assistant Workshop Manager plays a critical part in ensuring optimal Fleet performance and meeting the Operator's requirements efficiently and cost-effectively. As a key support to the Workshop Manager, this position is accountable for overseeing Workshop performance and managing people processes.

About the role

• You'll be accountable for compliance to both legal and RM safety policies and meeting safety targets



• You'll be accountable for delivering maintenance services and for optimising cost performance & forecasting through the use of the resource planning and booking tools


• You'll be accountable for optimising the efficiency of Fleet Workshop to meet industry standard performance levels


• You'l elnsure effective engagement, communication and coaching to support and develop the Fleet Workshop team


• You'll ensure optimum vehicle availability to meet the requirements of the Operation


• You'll provide visible and effective leadership for Fleet Workshop teams and support staff


• You'll build effective and professional relationships with key stakeholders and customers, being the first point of contact for operational managers for Fleet related queries


• You'll actively manage and support the maintenance of ISO 9001 quality standard within Fleet Workshop and support Continuous Improvement activity within the Workshop
  
  To excel in this position, you will be able to demonstrate the following skills and


• Ability to effectively manage and build relations with stakeholders


• Ability to influence and deliver results through people


• Ability to lead, develop and coach to drive performance improvement.


Experience

• Relevant Industry knowledge and experience of dispersed maintenance operations


• Knowledge of compliance requirements for vehicles and trailers maintained to road transport legislation is essential - HGV is desirable


Qualifications


• Full driving licence - (C+E desirable)



• Recognised Technical Qualification - NVQ level 3 - Motor Vehicle Maintenance or equivalent
  
  Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave


• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.


• Supportive and generous company sick pay


• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.


• Available only to perm employees


Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.