Assistive Technology Officer NCCHS

Nottingham City Council, The Park, City of Nottingham

Assistive Technology Officer NCCHS

Salary not available. View on company website.

Nottingham City Council, The Park, City of Nottingham

  • Part time
  • Permanent
  • Remote working

Posted 1 week ago, 12 Dec | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: c0143629fa0141f0a2cfde8f2d259b04

Full Job Description

The primary focus of this role is to be part of the Assistive Technology (AT) Team providing a 24/7 high quality and professional assistive technology and out of hours service to private customers and through corporate contracts. To receive calls from Nottingham on Call (NoC) customers and based on the information received, determine the appropriate response in accordance with procedures and instructions.

The ideal candidate will have:

  • Experience of delivering service to vulnerable groups within the community and an understanding of services available
  • Self-Motivation and able to work with minimum supervision
  • Empathy and Sensitivity towards meeting the needs and aspirations of customers
  • Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.
  • Excellent organisation and prioritisation skills
  • Proven ability to work to a high level of accuracy
  • Essential Requirements:
  • Full UK Driving Licence
  • This post is subject to an Enhanced DBS check

    Permanent opportunity
  • Working Hours: 18.5 hours per week -14:30-20:00 four days on and four days off, to include Weekends and Bank Holidays Worker Type: Onsite Worker Salary: Grade E - £27,711 (level one) rising to £30,060 (level four) per annum - (Part time pro rata actual amount is 13,855.50- £15,030 per annum) Based at Harvey Road Nottingham NG8 3BB We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
  • You can read more about the different benefits offered to colleagues working for Nottingham City Council ., Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
  • In addition to working within a great team and a competitive salary you will have access to:
  • 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working - to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
  • Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.