Associate- Brokerage Trade Support

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you're part of something bigger. About your team Brokerage Operations, as part of the Brokerage Hub, is responsible for asset servicing and administration of Brokerage holdings on Fidelity's Retail Investment Platform. Functional responsibilities are split into five areas: 1) Trade Operations for trade & settlement; 2) Corporate Actions for corporate events and dividends; 3) Stock Deposits for the transfer of certificated holdings, 4) Stock Plan Services (SPS) for related activities and processing; and 5) Controls for oversight of regulatory reporting and other controls across the team. About your role The Trade Operations Team are responsible for identifying and monitoring open and executed orders through the lifecycle of a trade. A key part of the role will be liaison with third party vendors as well as the Brokerage specialists in Technology. The role holder will be responsible for monitoring all work items applicable to the Fidelity asset universe along with full day to day BAU processing reporting into the Trade Operations Assistant Manager/Manager. The role will focus on performing some of the checks in Trade Operations Area including validating entries in the Books and Records system, providing support, learning, and covering other aspects of the role as detailed below. This role will also have some exposure to the Stock Deposits area. It will show the role holder a variety of tasks relating to incoming certificated & electronic transfers and associated settlement. Due to the variety of tasks undertaken in the team, flexibility is essential, along with a strong desire for personal development.,

• Assisting with the Order reconciliation and Trade resolution processes.
• House Account resolution.
• Assisting with Deal Corrections.
• Non-STP execution monitoring.
• Assisting with Trade amendments.
• Query Management.
• Helping with some possible testing.
• Assisting with MI production.
• Processing of stock requests to add certificated shares, performing NIGO checks, raising events on EOS, following through to placement and settlement.
• Processing of request to add electronically held shares, performing NIGO checks, creating and sending acceptance letters, raising events on EOS, arranging settlement dates, following through to placement and settlement.
• Processing Computershare requests raised via Altus, raising calls to see how shares are held.
This job role is to support the US hours and CDI trading, 10am - 6pm & some UK bank holidays, along with a pre-UK market open shift of 7am - 3pm.


• Willing to study for Industry Qualifications - IOC/IMC.
• Strong attention to detail and ability to work effectively during pressure periods prioritising multiple tasks.
• Quick learner.
• Strong team player sharing knowledge effectively and demonstrating a flexible work approach.
• Initiating and adapting to change: Process improvements.
• Affinity with the Fidelity Values and Behaviours.