Associate Director, Clinical Operations

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us This role will lead a team of office based Clinical Operations Managers, Clinical Trial Managers and Clinical Trials Associates, overseeing the successful delivery of clinical trials across UK, Ireland, Denmark, Norway, Finland and Sweden. Responsible for ensuring high performance, quality, compliance and strong team dynamic, this role will report into the Head of Clinical Operations Northern Europe and have direct impact on the broader culture of the cluster. Key elements of the role:

• Line management, supervising and coordinating the work assignments and performance of Clinical Operations staff which may include Clinical Operations Managers (COM), Clinical Trial Managers (CTMs), Clinical Trial Monitors (CTMos), Clinical Trial Associates (CTAs), Study Start-up Specialists and/or Site Contract Leads to ensure timely execution consistent with R&D and local research goals and priorities
• Anticipates resource needs and provides workload evaluations and task assignments
• Tracks and manages metrics and compliance.
• Point of Contact for FSP staff within the country.
• Managing the hiring, performance management and succession planning of staff.
• Ensuring collaboration and information sharing with local country cross-functional stakeholders (Medical, GRS, GPV, Market Access, Commercial, Human Resources).
• Ensure effective external partnerships with Clinical Study Sites, Investigators, Pharma Trade Associations, Ministry of Health and /or Heath Authorities as needed.
• Support Audits and Health Authority inspections as well as preparation activities.
• Ensure Study Corrective Action / Preventative Action (CAPA) implementation and ensure the necessary resources / tools are available.
• Demonstrates the ability to effectively communicate with and influence individuals at all levels of the organization including situations of conflict resolution, problem solving and crisis management., BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.


• Bachelor degree, Pharmacy, natural sciences or equivalent.
• A minimum of 10 years pharmaceutical industry experience in Clinical Research or Medical Affairs
• Extensive experience in people management, leadership, coaching and development of direct reports
• Significant experience in the planning, conduct and management of clinical programs (Phase I-IV)
• In depth knowledge and understanding of ICH-GCP and other local regulation and codes of practice.
• Demonstrated organizational and planning skills and independent decision-making ability.
• Strong organization and time management skills and ability to effectively manage multiple competing priorities.
• Outstanding interpersonal, oral and written communication skills to influence, inform or guide others.