Associate External Lab Manager (remote)

Associate External Lab Manager position requires the ability to work in global virtual team on the tasks relative to the development and management of all external laboratories (Local Labs, Referral Labs) Covance CCLS is working with.

This position will interact on a global basis with all laboratories (Referral Laboratories, Local Laboratories, CCLS Labs, Covance Labs), IT, Sourcing, Sales, NSSO, Commercial Development, QA, Medical Affairs, Purchasing, SMART departments.

This position is based remotely.

• The Associate External Lab manager hired for IVDR will have as main duties, especially in first instance, to help the External Lab manager hired for IVDR with the organization and collection of information and documentation related to IVDR, for testing performed at expanded labs. This job will require close contact with the External Lab managers managing the labs, key people at the lab, and reagent manufacturers. Outside of that, and especially in a second phase, standard tasks related to the Associate External Lab Manager role as listed below will apply :


• Responsible for managing the overall current process of the referral laboratories by researching potential referral laboratories based on the assay requests, contacting referral laboratories, negotiating services, and acting as the liaison for operational issues/needs of the customer.


• Based on New Test Feasibility meeting decision, contact and completes the referral laboratory worksheets and obtains the appropriate technical information needed to load the database, including but not limited to specimen collection requirements, reference ranges, turn around time, and regulatory requirements such as Research Use Only assays.


• Recipient of notification of changes in assays such as method changes from the referral laboratories. Updates referral laboratory worksheets and notifies WLOS of the modification.


• Provide support to CAIR / Reportable Issues pertaining to External laboratories, obtaining root cause and preventative actions from the referral laboratory or inside ELMS.


• Facilitates technical discussions with appropriate staff at the referral laboratories, Medical Affairs, Global Heads of CCLS, Scientists of CCLS, Project Management and/or Sponsor as needed to appropriately understand the client needs and the service capability of the referral laboratory.


• Acts as the primary resource for ELMS topics.


• Provide some support to the APH Program Manager for Histology testing that we send material outside Labcorp CLS.


• Accountable for the reporting of internal performance metrics and take corrective actions when appropriate.


• Responsible for maintaining his/her complete up-to-date training file. Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task. Individual is accountable for any deficiencies found in his/her training file.


• Provides technical information, both written and verbal, to Marketing, Sales, Sourcing, Project Management, WLOS and internal Labcorp CLS personnel.


• Other duties as assigned
  
  Minimum a bachelor degree in a scientific field


• Good understanding of a commercial lab


• Proficient in Excel


• Very quality minded with high focus on details


• Great communicator as well internally as externally including client facing


• Good time management and being able to manage several priorities at the same time.


• Problem resolution mind and team player


• Proficient in English, as well speaking as writing and reading


Thrive personally and professionally at Labcorp

Get ready to redefine what's possible and discover your extraordinary potential. Here at Labcorp , you'll have the opportunity to personally advance healthcare and make a difference in peoples' lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning.

Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow's drug development challenges, creating new possibilities for our clients-and your career.

The Company - LabCorp

As one of the world's largest and most comprehensive drug development services companies, LabCorp has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today., Working at Labcorp, you'll continue to grow in our learning-based culture so you'll know how to expertly respond and adapt as the industry continues to evolve. Here, you'll put your education to work as you play a meaningful role in advancing healthcare and making a difference in people's life.

In addition, Labcorp offers great benefits, global experience and the opportunity to work independently within a team-oriented environment.

Get to know Labcorp

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.

Here, you can join our more than 75,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people's lives