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Assurance Officer

G4S, Preston

Assurance Officer

£24000

G4S, Preston

  • Full time
  • Permanent
  • Remote working

Posted today, 22 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: b218050fcc6147f88ea188d09a30aa03

Full Job Description

As an Assurance Officer within the Restart team, you will support the Employment Support Services delivery by working with internal colleagues and external partners to ensure compliant contract delivery. Some of the Key Responsibilities of this role will include:

  • Conduct desk-based checks to assure Customer Service Standards are being met.
  • Complete on-site checks in supplier premises, checking that site requirements are correct and customer records are compliant.
  • Complete an annual review of contract compliance on each of the provider sites.
  • Complete desk based sample checks of Suppliers own assurance activity.
  • Analyse data and use this to inform the Operations and Risk team and influence business changes.
  • Prepare for and facilitate DWP PCO monitoring checks (DWP audits of provision).
  • Compile monthly compliance data to support contract reviews and performance improvement.
  • Ensure Self-employment outcomes are validated to minimum contractual standards prior to claim submission.
  • Liaise with internal teams and colleagues to support continuous improvement within the business.

    IT Literate.
  • Proven ability to work to tight deadlines
  • Proven ability to communicate effectively and professionally both in writing and verbally.
  • Previous experience in a similar role requiring attention to detail is advantageous.

    G4S Employment Support Services (ESS) deliver the RESTART employability programme on behalf of the DWP.
    • The RESTART contract will support individuals into long term employment across the North West through our network of Suppliers and Stakeholders.

    While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
  • Progression, training and development catered to you
  • Charity Work - 1 Volunteering day
  • Uniform Provided
  • Annual leave entitlement - 25 days plus bank holidays Pro Rata
  • Charity work- Match-IT and Payroll Giving
  • Refer A Friend incentives
  • Company pension scheme with employer contributions.
  • G4S Life Assurance Scheme.
  • Subsidised healthcare plan.
  • Confidential Counselling Services
  • 24/7 support specialising in health and medical
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.