Audio Typist / Administrator | Bedfordshire Hospitals NHS Foundation Trust

An exciting opportunity has arisen for an audio typist/administrator to join the team within the busy Oncology department at Bedford Hospital.

To provide administrative audio-typing support to the Oncology Secretarial Department, including use of medical terminology and digital dictation systems in the typing of consultant clinic letters.

To provide a courteous and professional service to patients by efficiently managing phone queries and providing administrative support for patients in a busy department., 1. To provide an excellent standard of typing support to the Oncology Department. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
2. To ensure that actions from clinic letters have taken place such as booking of appointments, adding patients to the Outpatient waiting list and requesting further investigations via the ICE system.
3. To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
4. To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Service Manager if necessary.
5. To print completed correspondence and organise letters into envelopes for posting.
6. To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
7. Undertaking data input duties to ensure computerised records are kept up to date and accurate at all times, including filing and uploading on Mediviewer.
8. Checking the secretarial team email and escalating concerns and queries from patients to the appropriate secretary and / or clinician.
9. To take minutes for meetings as indicated by the Service Manager and Medical Secretaries.
10. Observing strict confidentiality in all matters concerning patients and visitors.
11. To be aware of Departmental Health and Safety requirements.
12. To carry out any other reasonable duties as assigned by the Manager commensurate with grade.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.