Audiology Administrator / Receptionist

The applicant will be applying to work within the admin team in the Audiology Department at University Hospital Lewisham. The role will be split between reception duties and administrative duties. The admin team consists of five other team members and tasks / roles are split accordingly between each member of staff., Main duties include, amongst other things:

General reception duties. (checking in/out appointments, answering calls, managing post in/out etc).

Welcoming patients and creating a friendly and supportive atmosphere at the reception desk., 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations