Audiology Scheduling clerk

The post holder will support the management of the Audiology community waiting lists, Partial booking systems, RTT targets and Pathway management. An up-to-date knowledge of Audiology clinics will be required to enable the post holder to make, amend and cancel appointments both new and follow-up to allow optimum clinic utilisation. The post holder will work closely with the scheduling team and cross cover as and when required. The post holder will work closely with the Head of Paediatric Audiology.. Organise own day to day work tasks and activity without direct supervision, prioritising workload according to predefined timescales and targets., Ensure RTT waiting list are managed effectively Ensure clinic capacity is utilised and cancellations are kept to a minimum Ensure Audiology waiting lists are managed appropriately Communicate regularly with Head of Paediatric Service Ensure all appointments are booked within internal and national targets

• Utilise patient focussed booking and direct patient booking to increase clinic utilisation and reduce DNA rates
• Ensure patients are assigned to the right clinic first time
• Ensure an efficient telephone service is maintained
  
  Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.