Aviation Operations Manager

Outline of Role: The Aviation Operations Manager will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines.,

• The main aspect of the role will be project Management Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily Assist with GDS Relationship at operational level Organise, Attend and Minute Airline Meetings with Airlines and secure exclusive fares, marketing funds and Airline of the Months Monitor competitor activity and pricing against our own across Airlines on a weekly basis Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one ways ensure that they are loaded into all GDS systems to include Amadeus, GAL In conjunction with the training department conduct and help to co-ordinate airline training for reservations team Manage relationships with our E sales customers to keep them updated with relevant new fares, Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and
reservations. Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.


• Good communication Skills Good attention to detail Strong customer focus Strong analytical skills Project Management Skills Good organisational skills Excellent worldwide knowledge, airline and fares knowledge Strong computer and written skills
  
  JTA Travel Group was established in 1972 in the West Midlands, and is one of the leading Tour operators and travel providers in the UK. We pride ourselves on the reliability, knowledge and innovation we offer our Agents.
As partners of the world's leading airlines, hoteliers and cruise lines we can offer competitive prices across all of our holidays and cruises. Our highly skilled and knowledgeable Reservations teams and Cruise experts offer first hand knowledge and advice to every enquiry. Our fully bookable website, www.jtatravel.co.uk uses leading technology and make booking holidays as easy as possible.