B3 Administrator / Receptionist

Join us at an exciting time for Barnet, Haringey and Enfield Mental Health NHS Trust and Camden and Islington NHS Foundation Trust. After three years working in Partnership, we are due to create a new Trust, to be known as the North London NHS Foundation Trust on 1 November 2024, subject to Secretary of State approval. Join us to be part of the North London Way as we:
+ Collaborate at every level by living our Values to create the right conditions for us all to work together
+ Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care
+ Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes
+ Focus on delivering excellence at every level to improve our performance and ensure consistently high quality care across all our services
+ Ensure that research, Quality Improvement and technology lead the way and are embedded in our services
+ Take a trauma informed approach to everything we do
We look forward to welcoming you to the new North London NHS Foundation Trust, where we work in the North London Way to deliver: Better Mental Health, Better Lives, Better Communities.
Our new trust website is: Home | North London Mental Health Partnership, An exciting opportunity has arisen to join Haringey CAMHS to administratively support service delivery. This role is based in the Trailblazers team, wellbeing workers, mental health professionals and other partners who support the emotional wellbeing of children, young people and parents. Trailblazers work within selected Haringey schools raising the profile of mental health, offering a service to talk and get further support if needed., 1. To have good IT skills (Word, Excel, Outlooketc), arrange appointments, drafting and typing of letters, typing of assessments and any general
correspondence/task (i.e. Envoy) as requested by the team.
2. To receive information/referrals from professional agencies, GP's, carers and staff and adher to processes in accordance to IG guidelines.
3. To ensure all messages given verbally, written or by telephone are passed on to the correct named staff/discipline within an appropriate timescale and via email where possible.
4. To have a good working knowledge of the Trust's patient medical records system "RiO".
5. Receive incoming post and emails, collating with previous correspondence before passing to the team.
6. Photocopying and collating documents as required.
7. Deal with correspondence on behalf of the team.
8. Ensure good working relationships with all staff, the organisation and outside agencies.

If you have the abilities to undertake general administrative and office duties, to contribute to the effective operation of a multi-disciplinary team and if you like working in a energetic environment and are able to communicate clearly with people of different ages, ethnic backgrounds/abilities as well as professionals, this may be the job for you. You will need to be a team player, with good IT and minute taking skills (typing/Microsoft Outlook/ Word/Excel) as well as working knowledge of RIO., + Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook, Attend Anywhere, MS Teams
· Good knowledge and proficiency of Trust systems to include, RiO, eRostering, Clares (stationary)
· Excellent verbal and written communication skills
· Polite & calm in challenging situations
· Keyboard skills to ensure accuracy, speed and optimum use of functions
· Ability to plan, prioritise and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines
· Maintains confidentiality and observes Information Governance and Data Protection rules
· Ability to work as a member of a team