B4 Medical Secretary - Trauma & Orthopaedics

This is not an exhaustive list;

- answering queries from patients / consultants / external agencies

- waiting list management

- RTT patient pathway management

- dealing with consultant queries

- managing multiple email inboxes

- requesting imaging from external hospitals

- audio typing

- ad-hoc requests

- providing cover for colleagues

- working as a team to meet the operational needs of the team

- managing your workload and conflicting priorities

- action incoming / outgoing post

We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary to join our secretarial team within the Trauma & Orthopaedic Department at QEHB. This post requires an individual who is resilient and adaptable and is able to work in a fast paced, professional environment.

The successful candidate will provide secretarial support to our department, working as part of a team and on a one to one basis with your named consultant(s). You will play a pivotal role in ensuring our patients are actively monitored and supported throughout their patient pathway.

You should possess the following;

- good communication skills

- good organisational skills.

- work well as part of a team as well as being able to work from your own initiative

- good understanding of the RTT pathway

- experience of working to deadlines

- audio-typing skills

- AMSPAR / good understanding of medical terminology

- previous administrative experience

- MS office

- experience of waiting list management

The post is full time (37.5 hours) working across five days (Monday to Friday).

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.