Band 2 Administration Clerk

The SDEC unit works in conjunction with Our Virtual Ward service at George Eliot Hospital to look to support our patients and receive the care they may need., The SDEC unit provides provisions of same day care for the Acute Medicine Service at George Eliot Hospital which otherwise be admitted into hospital. This care model, whereby patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed, and treated without being admitted to a ward, and if clinically safe to do so, will go home with the possibility of continued care through our planned pathway which the unit offers for example blood transfusions or iron infusions.

• To ensure that all patient notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
• To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.
• To communicate with internal and external professional bodies, e.g. other NHS Trust's, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
• To communicate over the telephone and personally with patients, patients' representatives and relatives relaying accurate and applicable information as required.
• Participate in providing a seamless service that reaches across hospital and community.
• Have the ability and skills required for situations that are stressful and have barriers to communication.
• Participate in any physical care required.
• Be able to concentrate for long periods for report writing, research activities, audit and patient contact.
  
  The Same Day Emergency Care (SDEC) Unit is based across two clinical areas that consists of two clinical areas for its Planned and Unplanned (ED) pathways., Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are
  
  The emergency department (ED) pathway working hours are 08.30-20.00 and our Planned pathway working hours are 07.30-20.00.