Band 2 Bank Housekeeper

All Housekeepers, whether regularly rostered or 'Bank' are responsible in providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas on the Southmead AWP site. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will work as part of a passionate and enthusiastic team putting service user care at the heart of everything they do. High standards of food / hygiene / linen services are provided by our Hotel Services Team and you will be part of this. As a 'Bank' Housekeeper, you will need to be flexible, helping colleagues to create a high standard of service and also to help create a culture of continuous improvement., 1. Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules. Areas will include but not be limited to service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors. To replenish stocks of disposable items, i.e.: paper hand towels, soap. Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling
2. Completion of cleaning records signing off areas completed and noting areas those areas that are inaccessible.
3. Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access
4. Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.
5. Working in accordance with the National Colour Coding guidance
6. Carrying out termination cleans in line with Trust policy
7. Carrying out isolation cleaning in line with Trust policy
8. Completing and documenting a scheduled deep cleaning programme for the specified area
9. Collection and storage of waste from locations according to the Hospital waste disposal policy.
10. Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass and wall washing.
11. Report all sightings of pests to the Hotel Services Office.
12. Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.
13. Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.
14. Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use
15. Assessing condition of equipment and reporting defects.
CATERING
1. Receipt of chilled meals and stores, checking for quantity, quality. signing for all goods received, temperature checking chilled and frozen foods and recording the temperatures. Ensuring any unacceptable temperatures are reported to the Hotel Services Supervisor.
2. To ensure the correct storage and rotation of chilled meals and stores.
3. Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
4. Monitoring, recording of food temperatures, taking remedial action as required. Monitoring and recording of fridge and freezer temperatures.
5. Washing by machine all crockery, cutlery and utensils
GENERAL
1. Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.
2. Reporting maintenance faults to the Hotel Services Office in accordance with local procedure
3. Undertaking flushing of water outlets in accordance with the agreed schedule. Completion of flushing records.
4. Assisting with the refitting of anti ligature dispenser holders as appropriate
5. Maintain high standards of personal hygiene.
6. Ensure all information appertaining to Patients and staff is kept confidential.
7. Any other duties within the hotel services functions as may reasonably be requested and as appropriate to band.
We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities,- we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

We require a friendly, positive thinking, organised and motivated individual to work as a Bank Housekeeper within our Hotel Services Team based at Southmead Hospital.
The post holder will be based at Southmead Hospital. The post holder will be required to work shifts between the hours of 07:30 - 13:30 / 16:00 -19:00, Mon-Fri including some weekends if required.
You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities is desirable. Also the ability to provide a positive approach and image, when working with our client group.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.