Band 2 Emergency Department-Receptionist

An exciting opportunity has arisen for pro-active, enthusiastic, self-motivated individuals to join our innovative and successful Emergency Department. The successful applicant will work closely with the medical and nursing team on a day to day basis and will have daily, direct contact with patients and relatives. The post requires candidates to work shifts so the post holder needs to be flexible., To provide an efficient reception service to all patients and visitors attending the department and maintain a sensitive friendly approach.

Duties will include registering patients on a computer system and booking clinic appointments. Dealing with telephone queries, maintain confidentiality of records on the telephone and in person. Requesting patient records, scanning and filing patient notes. Other administration duties and clerical functions.

Only candidates who can demonstrate the relevant clerical and reception experience should apply. The ability to maintain confidentiality at all times is absolutely essential.

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.