Band 2 Nursing Assistant - Outpatients | Royal Free London NHS Foundation Trust

Band 2 Nursing Assistant within the Pre Assessment Chase Farm Hospital.

The outpatient department demands the highest standards of nursing care and professionalism. It is important to remember that patients may judge the quality of care received in the outpatients department as representative of the rest of the hospital, and this may influence their decision regarding further treatment.

The applicant is required to provide assistance and support in the outpatient clinic working both as part of a team and on their own. There is a requirement to rotate through all the clinic types . Training will be provided as appropriate. Current hours of service are Monday to Friday 08.00 to 1800.

Applicants are advised to read the Job Description and Person Specification as shortlisting will be completed against the criteria outlined in those documents. Failure to ensure you have the correct qualifications and experience will result in your applicant not passing the shortlisting stage.

The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Maintain a professional behaviour at all times and promote a positive image of Royal Free London NHS Foundation Trust at all times, in line with World Class Care values.

To assist the staff in the delivery of direct patient care.

To assist the nursing staff in maintaining patients well-being and dignity in a safe environment and in maintaining patient confidentiality and privacy.

To understand and adhere to all relevant trust policies and procedures.

To be polite and professional at all times.

Recognise the importance of working within the team and supporting colleagues.

To be courteous and professional at all times when dealing with patients, relatives, colleagues, when answering the telephone and when dealing with members of the multidisciplinary team (MDT).

Report any concerns regarding patient's well-being or safety to the nurse in charge.

It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinical incident to escalate immediately to the registered nurse.

To understand the principles of the Friends and Family Test/Expedia patient feedback and how it is used to improve and maintain an excellent patient experience.

Assist nursing staff with ward preparation for admission and to ensure the bay areas are appropriately cleaned on patient discharge or transfer.

Assist in orientating patients and visitors to the ward environment.

Deliver and collect items from other departments as necessary.

Help to keep all areas of the ward environment clean and tidy.

Ensure compliance with all aspects of Infection Control, Isolation and Food Hygiene policies.