Band 2- Receptionist, Pre-Operative Assessment Unit

Dealing with patient requests over the telephone and in person who require medical care, ask the relevant questions and sign post them to the appropriate person.

Register new patients completing all necessary paperwork.

General admin duties such as sorting old patient records ready for summarising.

Recalling patients for appointments either by phone, text, or email

Deal with general patient queries.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.