Band 2 Registration Authority and Recruitment Support Officer

Our Recruitment Team are offering exciting career opportunities, as we require Registration Authority (RA) and Recruitment Support Officers to join our valuable team in supporting our Trust's future growth. This is a full time fixed term contract until 31st March 2025
These roles require candidates with excellent customer service skills, as they will work alongside our Recruitment Officers to deliver an efficient and responsive recruitment function, as well as supporting the RA Smartcard Service.
If you have experience in either Administration or Customer Services, this could be the perfect opportunity for you and an ideal way of beginning a career in the NHS.
You will need to be reliable and committed, as you will be required to work to our Trust Values of being Caring, Open, Respectful, Responsible, and Inclusive, alongside our vision of Best Care: Healthy Communities.

Main duties of the job
The successful candidate will be competent in the use of Microsoft Office including Excel, Word and Outlook.
Main duties will include;
+ Making jobs live on Trac and NHS Jobs
+ Sending Conditional offer letter
+ Chasing Pre employment checks
+ Scanning and filing
+ Updating Trac and ESR, 1. Liaise with other Departments as required, e.g. DTS, Electronic Staff Records (ESR)
Team, Recruitment and Divisional Teams.
2. To transfer and accurately input information from RA forms onto the Care Identity
Service (CIS) IT system.
3. To maintain and update a manual and electronic filing system for all inputted forms,
which complies with national guidance on RA data storage and the Data Protection Act.
4. To ensure that registration forms and copies of personal identity documents are stored
securely and checked in accordance with the national requirements and ensure any
issues are reported to the Recruitment Team Leader.
5. Comply with standard operating procedures to revoke and cancel user access, ensuring
that the procedures are adhered to and any issues are escalated to the Recruitment
Team Leader.
6. Assist user(s) in ensuring their card is secure at the point of issue (by them entering a
confidential pin number).
7. Briefly demonstrate to user(s) how to log on to the system and test their card.
8. Support RA users and sponsors, assisting with any routine queries relating to the
completion of RA forms or the IT system, seeking assistance if required.
9. Update the RA leads of any changes/issues.
10.Respond to emails/correspondence from ID checkers across the Trust to print cards.
11.Add ESR access and associate users on the ESR workbench.
12.Adhere to all relevant Trust policies.
13.Responsible for attending all statutory and mandatory training provided by the Trust.
14.Responsible for maintaining confidentiality and discretion at all times.
15.Train any new members of staff on the RA Process.
We kindly request that if you have applied for this vacancy within the last 3 months, you do not resubmit another application as this is not enough time to have gained the additional skills and knowledge required for this job role.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you., Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible