Band 2 Registration Authority and Recruitment Support Officer

Our Recruitment Team are offering exciting career opportunities, as we require Registration Authority (RA) and Recruitment Support Officers to join our valuable team in supporting our Trust's future growth.
These roles require candidates with excellent customer service skills, as they will work alongside our Recruitment Officers to deliver an efficient and responsive recruitment function, as well as supporting the RA Smartcard Service.
If you have experience in either Administration or Customer Services, this could be the perfect opportunity for you and an ideal way of beginning a career in the NHS.
You will need to be reliable and committed, as you will be required to work to our Trust Values of being Caring, Open, Respectful, Responsible, and Inclusive, alongside our vision of Best Care: Healthy Communities.

Main duties of the job
The successful candidate will be competent in the use of Microsoft Office including Excel, Word and Outlook.
Main duties will include;
+ Making jobs live on Trac and NHS Jobs
+ Sending Conditional offer letter
+ Chasing Pre employment checks
+ Scanning and filing
+ Updating Trac and ESR, 1. Liaise with other Departments as required, e.g. DTS, Electronic Staff Records (ESR)
Team, Recruitment and Divisional Teams.
2. To transfer and accurately input information from RA forms onto the Care Identity
Service (CIS) IT system.
3. To maintain and update a manual and electronic filing system for all inputted forms,
which complies with national guidance on RA data storage and the Data Protection Act.
4. To ensure that registration forms and copies of personal identity documents are stored
securely and checked in accordance with the national requirements and ensure any
issues are reported to the Recruitment Team Leader.
5. Comply with standard operating procedures to revoke and cancel user access, ensuring
that the procedures are adhered to and any issues are escalated to the Recruitment
Team Leader.
6. Assist user(s) in ensuring their card is secure at the point of issue (by them entering a
confidential pin number).
7. Briefly demonstrate to user(s) how to log on to the system and test their card.
8. Support RA users and sponsors, assisting with any routine queries relating to the
completion of RA forms or the IT system, seeking assistance if required.
9. Update the RA leads of any changes/issues.
10.Respond to emails/correspondence from ID checkers across the Trust to print cards.
11.Add ESR access and associate users on the ESR workbench.
12.Adhere to all relevant Trust policies.
13.Responsible for attending all statutory and mandatory training provided by the Trust.
14.Responsible for maintaining confidentiality and discretion at all times.
15.Train any new members of staff on the RA Process.
We kindly request that if you have applied for this vacancy within the last 3 months, you do not resubmit another application as this is not enough time to have gained the additional skills and knowledge required for this job role.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.