Band 2 Ward Clerk - Patient Admin - Informatics

We have a great opportunity for an enthusiastic, organised person to join the ward clerk team at Heartlands Hospital. The successful candidate would provide administrative support to a ward being the first point of contact to all users of the service., Greeting Patients, visitors and staff

Updating Oceano system with admissions/transfers/discharges

Booking appointments

Liaising with staff/relatives

Answering phones/buzzers

Lifting/carrying patient notes

Filing notes

Requesting/booking outpatient notes via Case note tracking

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.