Band 2- Ward Housekeeper | Barking Havering and Redbridge Univ Hospitals NHS Trust

The post holder will be responsible for the co-ordination of all patient facilities services in the ward area and ensuring a clean, safe and comfortable environment.

They will work independently but as an integral part of the ward team and will be required to work closely with contractors and support service departments ensuring the delivery of cleaning, catering and minor maintenance.

They will monitor quality standards, report deficiencies and taking prompt and appropriate action.

They will have systems for accurate record keeping; this will include the maintenance of documentation and inputting of data.

Patient / client care (both direct & indirect)

To monitor all cleaning on the ward against agreed standards and policy including specialist equipment and isolation nursing areas.

Take appropriate action to deal with spot cleaning.

In conjunction with the multi professional teams, ensure the ward is safe and tidy at all times.

To monitor the patient meals service, including the provision of snacks and beverages, offering support and assistance to the hostess, as required.

To ensure areas where food and beverages are served/consumed are prepared to standard to ensure a pleasant environment for patients.

To assist patients to order food, to provide eating assistance and encourage patients to eat where appropriate.

To carry out regular equipment monitoring in accordance with procedures documenting as appropriate.

To ensure equipment to be returned for reprocessing is recorded and stored safely.

To ensure the transport and disposal of clinical, domestic and confidential waste as per the policy.

To ensure the patient's space is clean, tidy and clutter free.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.