Band 3 Administration Co-ordinator

We are recruiting for a Band 3 Administration Co-ordinator to join our new Early Onset Type 2 Diabetes Service and Diabetes 8 Care Team. Providing effective co-ordination and administration for the service and team delivering Early Onset Type 2 Diabetes Service and Diabetes 8 care process checks for people with diabetes and ensuring a high quality service for patients across Staffordshire and Stoke on Trent. The post holder will work as part of a team and report to the Project Manager and Lead Nurse where appropriate. The post holder is the first point of contact for patients and service users and is responsible for scheduling/booking patients for checks/screening in a timely and appropriate manner according to their care pathway. The post holder will also provide support to managerial and clinical teams in order for them to delivery an efficient, patient-centred and well administered service., The post holder will work as part of a team and report to the Project Manager and Lead Nurse where appropriate. The post holder is the first point of contact for patients and service users and is responsible for scheduling/booking patients for checks/screening in a timely and appropriate manner according to their care pathway.The post holder will also provide support to managerial and clinical teams in order for them to delivery an efficient, patient-centred and well administered service.As a new service, the post holder will be required to support the Project lead in the growth and management of new clinics and appointment schedules liaising with stakeholders of all levels. Regular communication will be required with GP Practices, Healthcare Staff, Patients, Care Homes and other services within MPFT where combined working can be achieved so a strong focus on customer service is key.You will plan and manage administration changes within the department and facilitate the development of joint systems and processes across the diabetes team. Registration of patients includes inputting the correct data onto system on a daily basis and referring enquiries to the most appropriate team member in a timely manner if unable to deal with personally. You will be key in validating diabetes waiting list for patients awaiting their annual checks. You will manage the day to day responsibility of the waiting list, ensuring that all available time is utilised.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by

• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.