Band 3 - Clinical Services Administrator - Bristol

This is a part time post providing administrative support to our Eating Disorder CAMHS team, To provide comprehensive administrative support to our clinical teams. This will include being the first point of contact via telephone, receiving, managing and/or directing enquiries

Daily administrative tasks will include communication to a wide range of people, including service users, GPs, external agencies and AWP staff. The role will be responsible for daily diary management, typing letters and correspondence, attending and taking minutes/notes at meetings, and keeping service user records updated via our electronic patient system

You will be joining a busy admin team and will need to have excellent communication and organisational skills, as well as a range of administrative skills

A good working knowledge of Microsoft Office systems will be an advantage. Training for additional software packages, including our electronic patient record system, will be arranged. An aptitude for processes would be useful.A flexible and effective approach to requests and demands will be necessary

You will have empathy with/or experience of working with people who have experienced mental health, and you will need some resilience as some of the work can include details of a distressing nature. Full support is given by AWP through peer support, regular formal supervision, and access to the Employee Assist programme, The post holder will be able to meet deadlines and maintain standards of administrative processes. They will be able to work effectively within the team and share work streams where appropriate

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust). A diverse organisation with over 5,000 dedicated staff providing inpatient and community based mental health care

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, and across the county of Wiltshire and parts of Dorset

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees, We recognise that happy and fulfilled employees give better care

At AWP we actively encourage applicants from all backgrounds: we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger