Band 3 Clinical Services Administrator - Bristol

You will have a good working knowledge of all Microsoft Office packages and be willing to undertake training in order to use other software packages, including our electronic patient record system (RiO).

You will be the first point of contact for the Team and handle telephone contacts with service users.

You will be required to order supplies and stationery items. This will include using NHS supplies and non-stock ordering.

You will be required to type letters, produce documents, reports and agendas, this includes taking minutes at a variety of meetings. Note taking training can be provided by AWP.

The role is varied, and requires the successful candidate to be able to adapt to constant changes in workload.

Are you an experienced, motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you, then this could be the job opportunity you are looking for.

You will be the first point of contact for the team and be able to handle duty calls. You will require excellent communication and IT skills coupled with exemplary telephone manner. You need to be an excellent team player with the initiative to work on your own and the ability to prioritise.

You will have a degree of resilience and be able to work well under pressure, though full support is given through supervision.

Previous administrative experience and good working knowledge of all Microsoft Office packages is essential.

You will have empathy and compassion for people who experience mental health issues.

If you are someone who is able to work well under pressure, while remaining calm in challenging situations, we would like to hear from you.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.