Band 3 Complex Discharge Administrator

The post-holder will provide a comprehensive Administrative Service for the Complex Discharge Team based within our Complex Discharge Hubs.

All activities will underpin the safe and timely discharge of patients. As well as work to reduce patient length of stay

The role involves cross site working on a 7 day rota to include Bank Holidays - working hours are 08.00 - 18.00 on a rotational basis

To deal with complex information and ensure team members are aware of any issues.

Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, and the Discharge Hub Management System (DHMS).

To prioritise the demands of the team, managing frequent disruptions and conflicting priorities.

To maintain a professional and confidential approach to work at all time.

The Complex Discharge Support Team is looking for two enthusiastic, proactive and motivated administrators to join our dynamic team.

The team provides a comprehensive administrative service on behalf of the Trust to support Social Workers, Complex Discharge Nurse Specialists, Ward Staff, Therapists, Community Teams, patients and relatives in the referral and assessment process to facilitate safe and timely discharges from hospital.

Flexibility and team working are essential to deliver a high quality service.

The successful candidate will have a professional approach, excellent interpersonal and communication skills and a confidential and compassionate outlook. They will be well organised with the ability to work on their own initiative as well as within a challenging team environment that is pressured and work to strict timescales in order to meet the needs of the service.

The successful candidate will have a good standard of education, excellent keyboard skills and be proficient in Microsoft packages, in particular Excel.

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.