Band 3 Family Support Liaison CCN

We have an exciting opportunity within the Community Children's Nursing Service for a Family Support Liaison, the Community Children's Nursing Team supports children within the community setting within their own homes and other community settings. We are looking for a confident and innovative Family Support Worker to join our Children's Community Nursing Team working across Birmingham., The role involves delivering care to children in a variety of settings, including home and school. The successful candidate will be trained in a variety of clinical skills such as gastrostomy feeding, suction, oxygen therapy using a competency based framework. You will received continued support in the role., 1. To work under direction of a qualified nurse to ensure a high standard of care is provided in relation to service delivery for children and young people on the CCN caseload in a variety of settings. To include home, educational and respite settings.
2. To regularly report on the progress of work undertaken with children/young people to caseload managers through verbal discussion/email, daily handover and caseload days.
3. To participate and lead in some aspects of care with other members of the multi agency team particularly in relation to issues which affect quality of life such as availability of equipment and memory making maximising quality of life for the child/young person and Manager and/or the qualified nurses on duty as appropriate.
4. To maintain effective communication with the teams and the children and families being supported and keep a detailed documentation of care as directed by registered staff, to record accurately within the patient record including home documentation and Rio systems.
5. Provide and receive complex and sensitive information whilst supporting difficult conversations.
6. Communicating with parents and reinforcing information provided particularly where there are barriers to understanding such as learning disabilities or language ensuring there is equity and diversity in all care provision and unique and individual needs of all parents, carers and families are met with kindness, diversity and dignity.
7. To support others and self in managing the emotional elements of this role, attending team debrief/reflections accessing counselling/Chaplaincy services as required.
8. Demonstrate sensitivity to the child and family's needs through maintenance of professional boundaries and respecting individual's privacy and dignity. Taking into account family's religious, spiritual and cultural beliefs in a respectful way.
9. Undertake appropriate action if concerns arise in relation to child/young person's wellbeing i.e. safeguarding - reporting to registered nurse/Service Clinical Manager and other relevant professionals, accurately recording issues and actions.
10. To work with minimal supervision using own initiative, planning own workload.
11. Participate in team and MDT meetings to ensure effective communication is maintained in the best interests of the child/young person and family.
12. To liaise with professionals within MDT to raise awareness of the team and what they are able to support with.
13. Ensure stock of play and bereavement resources are replenished and stored safely.
14. On occasion support the teams and services out of hours when there are specific needs and requirements (such as focus groups, bereavement support and specific occasions such as memorial services and occasions of remembrance).
15. Complete DATIX online forms accurately and when necessary.
16. On occasion to support with the ordering of essential supplies and equipment.
17. Understand accountability and the limitations of own role.
18. Under supervision of registered staff develop resources that will support the palliative care team with memory making.
19. To participate in research relevant to role.
20. Adhere to the Trust lone working policy and travel to visit clients across Birmingham City boundaries.

The post holder will work as part of the nursing team and supporting the nurses and other members of the multi-disciplinary Team. The post holder will be required to work within the children or young person's family home to meet both their and the family's individual needs
Flexibility and previous experience of working with children and young people with the commitment to further develop your own skills and knowledge in the area of complex healthcare needs is desired.
We are looking for someone who will think outside the box and will want to go the extra mile for children and young people, demonstrating care, compassion, courage and commitment to fulfilling the role., You will need to be flexible in the community setting and a good team player and be able to develop collaborative working relationships with other healthcare professionals, services and agencies.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you., Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible