Band 3 Family Support Liaison CCN | Birmingham Community Healthcare NHS Foundation Trust

We have an exciting opportunity within the Community Children's Nursing Service for a Family Support Liaison, the Community Children's Nursing Team supports children within the community setting within their own homes and other community settings. We are looking for a confident and innovative Family Support Worker to join our Children's Community Nursing Team working across Birmingham.

The post holder will work as part of the nursing team and supporting the nurses and other members of the multi-disciplinary Team. The post holder will be required to work within the children or young person's family home to meet both their and the family's individual needs, 1. To work under direction of a qualified nurse to ensure a high standard of care is provided in relation to service delivery for children and young people on the CCN caseload in a variety of settings. To include home, educational and respite settings.
2. To regularly report on the progress of work undertaken with children/young people to caseload managers through verbal discussion/email, daily handover and caseload days.
3. To participate and lead in some aspects of care with other members of the multi agency team particularly in relation to issues which affect quality of life such as availability of equipment and memory making maximising quality of life for the child/young person and Manager and/or the qualified nurses on duty as appropriate.
4. To maintain effective communication with the teams and the children and families being supported and keep a detailed documentation of care as directed by registered staff, to record accurately within the patient record including home documentation and Rio systems.
5. Provide and receive complex and sensitive information whilst supporting difficult conversations.
6. Communicating with parents and reinforcing information provided particularly where there are barriers to understanding such as learning disabilities or language ensuring there is equity and diversity in all care provision and unique and individual needs of all parents, carers and families are met with kindness, diversity and dignity.
7. To support others and self in managing the emotional elements of this role, attending team debrief/reflections accessing counselling/Chaplaincy services as required.
8. Demonstrate sensitivity to the child and family's needs through maintenance of professional boundaries and respecting individual's privacy and dignity. Taking into account family's religious, spiritual and cultural beliefs in a respectful way.
9. Undertake appropriate action if concerns arise in relation to child/young person's wellbeing i.e. safeguarding - reporting to registered nurse/Service Clinical Manager and other relevant professionals, accurately recording issues and actions.
10. To work with minimal supervision using own initiative, planning own workload.
11. Participate in team and MDT meetings to ensure effective communication is maintained in the best interests of the child/young person and family.
12. To liaise with professionals within MDT to raise awareness of the team and what they are able to support with.
13. Ensure stock of play and bereavement resources are replenished and stored safely.
14. On occasion support the teams and services out of hours when there are specific needs and requirements (such as focus groups, bereavement support and specific occasions such as memorial services and occasions of remembrance).
15. Complete DATIX online forms accurately and when necessary.
16. On occasion to support with the ordering of essential supplies and equipment.
17. Understand accountability and the limitations of own role.
18. Under supervision of registered staff develop resources that will support the palliative care team with memory making.
19. To participate in research relevant to role.
20. Adhere to the Trust lone working policy and travel to visit clients across Birmingham City boundaries.

Flexibility and previous experience of working with children and young people with the commitment to further develop your own skills and knowledge in the area of complex healthcare needs is desired.

We are looking for someone who will think outside the box and will want to go the extra mile for children and young people, demonstrating care, compassion, courage and commitment to fulfilling the role.

The role involves delivering care to children in a variety of settings, including home and school. The successful candidate will be trained in a variety of clinical skills such as gastrostomy feeding, suction, oxygen therapy using a competency based framework. You will received continued support in the role.

You will need to be flexible in the community setting and a good team player and be able to develop collaborative working relationships with other healthcare professionals, services and agencies.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands., If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.