Band 3 Healthcare Assistant

West Midlands Rehabilitation Centre (WMRC) provides outpatient services for adults and children. These services include Specialist Neurological Services, Birmingham Wheelchair Services, Orthotics and Prosthetics. The WMRC Outpatient Nursing Team provide care to these patients during their outpatient stay. As a Healthcare Assistant, you would be carrying out direct care tasks in support of and supervised by a Registered Nurse. You will contribute to the optimum delivery of care for all patients attending Outpatients Clinic., To care for patients during their outpatient visit - this may include repositioning, toileting, assisting with transfers and other care tasks.
To assist other clinicians in delivery of care - this may include nurses, doctors, therapists and rehabilitation assistants.
To maintain high standards in the department - this may include, cleaning, stock management and audits., 1. Provide delivery of individualised care as directed by the Registered Nurse.
2. Assist Consultant/clinician in clinic as requested.
3. Prepare the clinic rooms and any equipment required for clinic in a timely manner.
4. Prepare and provide daily and weekly jobs/tasks for HCAs.
5. Communicate verbally and in writing; document in medical notes and RIO regarding patients' condition, noting any changes and reporting them to the registered nurse.
6. Responsible for data input of patient information into the NHS database i.e. RIO.
7. Monitor patient's pressure areas, assist the patient in repositioning, ensure pressure relieving equipment is used appropriately and where required; offer pressure relief to patients who may be delayed for clinic or transport.
8. Ensure the clinical area is clean and tidy in line with Trust Infection Prevention and Control Policy.
9. Act as Link Worker for the Trust Infection Prevention and Control Team.
10. Communicate verbally and in writing regarding patient's condition, noting any changes and reporting them to the Registered Nurse. Attend daily meetings.
11. Communicate with patients who may be upset, anxious or suffering from communication difficulties, due to changes in their physical, mental or emotional conditions.
12. Ability to deal with sensitive information and have a good understanding of Confidentiality and associated policies.
13. Carry out or assist the patients/carers with activities of daily living, such as feeding patients, toileting and washing.
14. Carry out observations of care, temperature, pulse and blood pressure; complete patient information for Essential Care Indicators (ECIs) and report all findings to the Registered Nurse.
15. Complete Patient Care Plans under the guidance and support of the Registered Nurse.
16. Provide basic wound care including re-dressing, superficial wounds under the guidance of the Registered Nurse. Attend wound care training update annually.
17. Ensure that patients with continence problems are given the correct appliances to meet their needs. Empty or change catheter bags as needed.
18. Assist with patients requiring hoisting. Follow moving and handling assessment as completed by Health Care Professional.
19. Respond appropriately in an emergency situation, e.g. cardiac arrest. Observe and report any changes of condition to the Nurse in Charge.
20. Chaperone patients as requested.
21. Assist reception with meeting and greeting patients; and liaise with reception and the clinical team for patients on transport or using interpreting service.
22. Participate in the maintenance of agreed standards of care with other members of the interdisciplinary team.
23. Awareness of the Division and Unit objectives, ensuring they are met within the team to maintain professional standards.
24. Escort patients to departments as designated by the Clinician.
25. Awareness of the Policies and Procedures that must be adhered to, to ensure effective patient care and Health and Safety is maintained.
26. Participate in Team meetings to ensure effective communication is maintained.
27. Participate in the development and maintenance of a quality service, reinforcing the key values held within the Centre.
28. Participate in training programmes and attend all mandatory training, taking responsibility for remaining updated.
29. Support new staff by showing them how to undertake the jobs required of a Healthcare Assistant.
30. Participate in health promotion programmes for patients e.g. MS awareness and brain injury.
31. Ensure that all visitors to the Centre are approached in a helpful, welcoming manner.
32. Undertake the ordering of clinical supplies, ensuring that stock levels are maintained in the Centre.
33. Participate in Audit/Research as required.
34. Act as a Mentor and Supervisor for more junior members of staff such as: work experience staff and newly appointed Healthcare Assistants.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you., Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible