Band 3 Healthcare Support Worker - Bath

On Sycamore Ward, we are looking for highly Health Care Assistant to join the our experienced friendly team.

Sycamore Ward is within the building of Hillview Lodge, in the grounds of The Royal United Hospital. Sycamore is currently piloting a 15 bedded all female ward.

We are very proud of our service user/carer involvement in the development of our services.

Recent feedback includes:

"To all the staff on Sycamore, thank you for your dedication, care, kindness and compassion. I will never be able to thank you enough. Had my son not been admitted to Sycamore, I really do not think he would have survived and so I will be forever grateful to you all for saving his life"

"We are all sincerely thankful for all the considerate, kind and professional help you have given my brother. To aid and place him on a road to recovery. We are all very grateful for your effort, patience and the time you continue to offer those in need".

The current working staff group recent feedback regarding working on Sycamore includes:

"Sycamore is a great place to work because the team is so friendly and supportive, it a safe and secure team. The nursing team are supported to take a lead and are always given guidance and support from management".

"When working on Sycamore, there is never a dull moment, no two shifts are the same. You have great job satisfaction when you see the patients get well"

Main duties of the job

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems.

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers.

We have a very active weekly community meeting that service users, carers, volunteers and a range of staff attend. This is a great time to get together to share good news and to raise areas that we would all like to work together on to make the ward a safe and welcoming place.

The ward has a clear mission statement created by the MDT. Staff are very active with the safe wards project and reducing restrictive practice. We are currently running a QI project on sexual safety. The ward team has a positive reporting culture, and welcomes training opportunities such as trauma informed care. Staff also have a very active social support network.

If you are positive, pro-active and can make important decisions under pressure, if you are a strong team player who is able to take responsibility and work with a service-user centred mind-set, then you might be a perfect addition to the Sycamore team.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.