Band 3 Patient Pathway Administrator | Barking Havering and Redbridge Univ Hospitals NHS Trust

The post is critical to support the administrative service whilst being committed to meeting the national targets within the diagnostic, RTT and cancer pathways. To facilitate these aims, you will be responsible for ensuring that the principles of the diagnostic and or treatment targets are embedded within the processes employed at every stage.

The Patient Pathway Administrator (PPA) will work within dedicated specialty Divisions to facilitate the smooth running of the patient journey by ensuring that there are co- ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Respiratory Medicine team.

You will have a background working within the NHS or Healthcare Services and proven experience in a similar role. A dynamic attitude towards maintaining a high degree of confidentiality for all aspects of service delivery and patient information. You will work closely with the clinical team ensuring that the administrative processes are followed to a high standard and patient pathways are correctly adhered to. You should have the ability to work autonomously, be a creative thinker, be passionate about patient care and have good data input and general keyboard/word processing skills.

You must be extremely organised with meticulous attention to detail, you will liaise at all levels with clerical, medical and nursing staff., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.