Band 3 Ward Administrator

We are looking for a Ward Administrator to support our Ward Administrators. The successful candidate will be expected to be responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward's multi-disciplinary team, patients relatives, and their carers. The post holder must play a proactive role in collecting and verifying and recording a high standard of patient demographic and treatment data.

The post holder would need to ensure that all patient admissions, discharges, and attendances are recorded accurately., To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.

Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities.

The successful candidate is required to be able to demonstrate the Trust values, the responsibilities for the job description and person specification. In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills. The successful candidate would also need to have the ability to use their initiative and be able to problem solve in a busy clinical environment., The successful candidates are required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills. The successful candidates would also need to have the ability to use their imitative and be able to problem solve, in a busy clinical environment.

This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.