Band 4 Care Pathway Facilitator

We have an exciting role in the Geriatric Division for a Discharge Pathway Coordinator on Queens Frailty Unit. Care of the Elderly is currently going through a process of change to ensure we meet the on-going needs of our elderly patients and to provide an excellent standard of care every time and every day.
We are looking for an enthusiastic care pathway facilitator with post experience working in elderly care and has a passion for delivering safe discharge and reduce the length of stay of our elderly patient, putting the patients at the centre of our PRIDE values and promoting good patient experience.
The post holder will work in a busy acute ED setting for frail and elderly patients with frailty score of 6 and above and will ensure that all complex discharges are dealt with in a timely manner within the agreed timescales and patients are discharged safely.
The postholder will be required to establish and maintain effective working relationships with both Trust staff and relevant external agencies and advice the senior sisters and charge nurses /matrons/Lead Nurse, PALS and Family Liaison on areas of risk to the organisation and take necessary actions as appropriate to ensure that patients, relatives and carers who raise complaints regarding poor discharge/discharge alert are dealt within a sensitive, effective and confident manner in line with Trust discharge Policy., This post is part of the team of patient pathway coordinators within Care of the Elderly Speciality in Queens to facilitate discharges. The post holder will work collaboratively with the team on the Queens Frailty unit nursing staff in all clinical areas where there are patients to coordinate discharge plans.
You will assist with all patients in their care and work under the direction of the senior sister and medical staff to ensure that patients receive optimal discharge plans within agreed time framework. You will work as part of the team across all Care of the Elderly Wards. The post holder will attend bed meeting and work across trust to provide support for acute medicine and coordinate discharge arrangements
Accurate record keeping and documentation is an essential component of this role as effective communication with a wide range of healthcare professionals and patients. This should be countersigned by trained nursing staff. The postholder should be supervised by the senior nursing team. The post holder should be able to teach and communicate effectively with the ward team.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients., Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust.
We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.
Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust's Safeguarding Adult and Children Procedures.
All salaries are inclusive of standard allowances e.g. High Cost Area for staff on Agenda for Change contracts.
To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate. Please have discussion with the recruiting manager about your flexibility requirements.
All correspondence regarding this application will be by e-mail, please check as some emails may fall into your junk folder.
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated. Please ensure business/organisation email addresses are provided for all referees.
We may close vacancies prior to the advertised closing date once a sufficient number of applications have been received and to support with streamlining the recruitment process.
Unfortunately due to the large number of applications that the Trust receives for some posts, it is not possible to reply to every unsuccessful application.
If you have not received a response within 3 weeks of the closing date of an advert, please assume that your application has been unsuccessful.
Trust buildings and grounds became fully Smoke Free on National No Smoking Day 11th March 2015. The Trust expects all staff to promote healthy living and to set good examples in their own behaviour. Those not ready to quit smoking must remain smoke free during working hours, and will not be able to smoke in Trust uniform, in Trust grounds including car parks, while driving on Trust business or take smoking breaks. Second hand smoke causes heart and lung disease, and is harmful to young children. However, disposable or rechargeable e-cigarettes ("vaping") may be used outside hospital buildings.
We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria. We also operate strict screening procedures for posts with access to vulnerable adults and children.