Band 4 Clinical pathway Administrator-nephrology and Renal | Royal Free London NHS Foundation Trust

We are looking for an exciting candidate to join our team. The candidate will need to be flexible working Monday to Friday. The candidate will need to be enthusiastic and be able to use their own initiative.

Monday 0930-1500 (with break)

Tuesday 0930-1500 (with break)

Wednesday 0930-1500 (with break)

Thursday 0930-1500 (with break)

Friday 0930-1530 (with break)

Onsite Commitment Only

This is an admin role and we will not provide Visa Support

The candidate will be doing RTT, creating clinic letters, booking appointments and liaising with key clinicians. The candidate will cross-cover for other administrators and will be doing general admin duties daily.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

· Understands and follows the administrative input required to support the patient's standard clinical pathways from the time the patient is referred through to discharge.

· Coordinates all administrative processes for each patient's pathway to ensure it is managed smoothly and within agreed time frames.

· Ensure all patient demographics and contact details are kept up to date on Cerner.

· When accessing patient records ensure computerised tracking systems are used appropriately.

· Phone patients to provide instructions, reminders, and information where necessary.

· Attend and participate in meetings relevant to the role as required.

· Provide patient navigation services for satellite and off-site locations where required.

· Check with Admissions on a regular basis that patients have been added appropriately to the elective waiting list.

· Provide cross-cover for other patient navigators to ensure a consistent and effective administration service is always maintained.

· Process confidential patient-sensitive documentation to and from patients, other healthcare professionals and external agencies.

· Deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.

· This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and may therefore be amended in consultation with the post holder.

· Producing clinic letters while liaising with key clinicians.