Band 4 Clinical Services Lead Administrator - Secure Services, Bristol

An exciting opportunity has arisen for an enthusiastic and committed Clinical Service Lead Administrator to join our inpatient team within Secure Services - Based at Blackberry Hill Hospital, Fromeside., We are looking for an enthusiastic self-motivated person who can work under pressure, using their initiative, professional attitude, and administrative skills to support the ongoing development and smooth running of the service. The post holder will provide support to the team managers and team nursing staff, and will need to have a flexible and adaptable approach to conflicting demands and deadlines.

The role will involve competent use of IT systems used within AWP, for which training will be provided. Duties will include daily key performance monitoring, processing admissions and discharges, co-ordination of leave requests, diary/calendar management, arranging and attending meetings, note taking, typing and collating letters, and liaising with GP surgeries and external agencies.

The post holder will have supervisory responsibility for the other administrators within the team, which will include staff supervision, annual appraisal, sickness absence monitoring, and staff performance. You will manage your own workload, ensuring that work is prioritised and dealt with in a timely manner. You will have an innovative approach to team working. You will receive supervision, support and guidance from your Business Co-ordinator

This is a responsible role that will require attention to detail, you will have exceptional organisational and communication skills and be able to note take to a high standard. Previous supervisory experience is desirable as you will be responsible for supervising a Clinical Service Administrator.

This role requires excellent communication skills and time management skills. This role would suit you, if you like to work in a team of administrators supporting a large and diverse team of clinical practitioners. If you are able to manage your own workload and enjoy a varied day this job will be for you.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.