Band 4 Deputy Portering Manager

The Deputy Portering (GHH) is a support role to the Portering Manager (GHH). The post holder's role will be ensuring the Portering service is delivered to the standard service level specification and meets the key performance indicators (KPI's) whilst maintaining quality, providing an efficient and effective Facilities services to patients, staff and visitors across the site.The post holder will lead and manage the Portering staff, developing all aspects of the services within financial parameters and budgetary constraint. The post holder is responsible for ensuring that all aspects of the service are compliant with statutory requirements, best practice and maintain accreditation to quality management systems. Work with Facilities Managers in achieving standardization of working practices, protocols and procedures.The post holder is a key member of the Facilities Team and will be required to undertake projects and other duties in addition to main sphere of responsibility.In undertaking
the duties for this post the post holder must comply with the Department of Health's code of conduct for NHS Managers (October 2002).

Main duties of the job

• Support the Portering Manager (GHH) in providing leadership to the staff and developing future capacity.



• Support the Portering Manager (GHH) to drive through the delivery of quality standards and targets to continually improves performance within the service.



• Assist in providing professional support to the site team and colleagues outside of the department.



• Working with the Portering Manager (GHH) and the site team to develop a strategy for continual improvement within the service.



• Challenge existing practices, ensuring that progressive solutions, which take into account models of best practice, are incorporated into service.



• Ensure that Portering services are delivered seamlessly across the site.



• Provides feedback on those services that are delivered by external contracts.



• Works closely with the Portering Manager (GHH) to standardise systems and working practices for Portering services.
  
  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.


Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.