Band 4 Patient Navigator - Diabetes & Endocrinology

We are looking for an administrative individual to join the Diabetes & Endocrinology admin team based at Barnet Hospital/Graesby House to oversee the patient pathway from referral to treatment. This involves the implementation of salient NHS targets, regular contact with patients and a keen attention to detail., We are looking for a Patient Navigator to join the Diabetes & Endocrinology admin team who has administrative experience and to work as part of a team within a dedicated speciality/patient group. To ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients' journey and to support the CAS pathway.

Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust. Act as a single point of contact for patients within your remit.

General administrative duties for the department such as filing of all correspondence including patient letters, results, photocopying and distribution of mail, managing mailboxes - identify and action any correspondence suitable for own response - produce relevant correspondence for clinician's reply.

You will have excellent written and communication skills

- You will have administrative experience

- You will have a good telephone manner

- You will have sound organisational skills

- You will be able to work both in a team environment and autonomously

- You will be expected to input data on the Royal Free Hospital NHS system EPR - a patient records system and/or database system using excel and therefore excellent data entry skills are required.