Band 4 Patient Pathway Co-ordinator

Barking, Havering and Redbridge University Hospitals NHS Trust, Romford, Greater London

Band 4 Patient Pathway Co-ordinator

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Barking, Havering and Redbridge University Hospitals NHS Trust, Romford, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted today, 24 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 996a9adbadd24ff5b96b8af33edfc275

Full Job Description

The Women and Child Health division is currently seeking to recruit an experienced fulltime administrators (Patient Pathway Coordinator) to join our Child Health Department. This role is very demanding and the successful applicant will be expected to provide administrative support to a team of clinical nurse specialists. The Women and Child Health division is currently seeking to recruit an experienced part time (37.5 hrs per week preferably working on Monday to Friday) Medical Secretary (Patient Pathway Coordinator) to join our Child Health Department. This role is very demanding and the successful applicant will be expected to provide administrative support to a team of clinicians as well as audio typing of medical correspondence and knowledge of pediatric services and it's functioning. You will be able to provide evidence for experience in dealing with patients via telephone in a professional calm manner in accordance with Trust's PRIDE values, good computer skills and knowledge of
patients' administrative system., The Patient Pathway Co-ordinator (PPC) will work within Child Health to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.