Band 4 PPC / medical secretary / Audio Typist

This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic candidate to work within the surgical team to Transcribe from recorded dictation and undertake some general administrative duties within the service., The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. The main duty for this role will be Audio typing amongst other duties that may be assigned.

This is a pivotal Audio Typing role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post and you should possess a current working knowledge of MS Word, Outlook and Excel. Some receptionist experience is desirable for this role. You will be liaising with internal and external staff on a daily basis face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to change.

• Please do NOT reapply if you have previously applied for this position., Previous Audio typing skills with a minimum of 50 words per minute and secretarial experience.
• Ability to prioritise tasks effectively.
• Excellent communication skills.
Desirable
• Knowledge of patient Referral to Treatment times, experience of monitoring patient pathways
• One year's experience working in a similar role in a hospital
• Understanding of medical terminology
Education / Qualifications Essential
• Knowledge of full range of administrative policies and procedures.
Desirable
• ECDL NVQ level 3 in Business Administration or Customer Care equivalent
  
  We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023 / 24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer. We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out. We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.