Band 4 Professional Development Administrative Coordinator

An exciting opportunity has arisen for a creative and innovative individual, with a passion for Clinical Education, to join the Professional Development team in a full-time substantive post. This post will be the administration coordinator focusing on the clinical training workstream within the department.
The role will involve planning and coordinating clinical training events and courses for professional development functions, including coordinating activities with other professional agencies.
You would be responsible in undertaking all administrative functions for the clinical training workstreams and training needs across the trust as well as supervising the Band 3 administrators and an apprenticeship administrator., You will:
+ To work with the Professional Development Managers and Administration Manager to ensure that clinical training programmes are provided as required including monitoring and supporting the review and amendment of course content as required.
+ Liaise with Administration Manager, Education and Training Administrators, in order to clarify specific needs around the delivery of training programmes on a regular basis, such as venue size, group sizes, equipment needed, number of training sessions required to meet demand and contractual requirements.
+ Produce information in accessible forms taking account of the diverse needs of customers and learners, including emails, letters, workbooks, presentations, handouts and spreadsheets.
+ Record, analyse and monitor evaluations, attendance and other data, producing reports as required.
+ To work with the Administration Manager in arranging, confirming and monitoring conference events, formal/ informal meetings and appointments, to include suitable venue bookings when required
+ To manage the process for booking clinical training subjects to ensure that training spaces are effectively utilised, promoting spaces to staff target audiences in a timely manner via Virtual Campus, weekly staff e-brief and distribution lists.
+ To co-ordinate, monitor and problem solve scheduling of training activity where Trainers are off sick, liaising with the appropriate manager to reduce cancellations of training., · Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

+ Educated to GCSE level, Grade C or above or equivalent in Maths and English Computer literacy at ECDL or equivalent
+ Computer literacy at ECDL or equivalent
+ NVQ Level 3 qualification in Business Administration or equivalent
+ NVQ Customer Service Level 3 or equivalent
Experience
Essential Criteria:
+ Relevant experience of organising and facilitating event.
+ Relevant experience of creating and maintaining databases and spreadsheets
+ Relevant experience of a training environment
+ Relevant experience of a customer service orientated environment
+ Relevant experience of using a centralised recording system e.g. Oracle Learning Management (OLM), Virtual Campus
+ Relevant experience of working in a supervisory capacity and willing to work towards a first level line management qualification
Skills & Knowledge
Essential Criteria:
+ Understanding of Equality and Diversity
+ Knowledge of administration systems
+ Working knowledge of MS Office packages including Word, Excel, PowerPoint, Outlook etc.
+ Ability to work on own initiative and problem solve
+ Ability to develop and sustain partnerships working across organisational boundaries
+ High level of skill in planning, prioritising and organising work of self and others
+ Excellent planning/ diary management skills
+ Good communication and interpersonal skills
Personal Qualities
Essential Criteria:
+ Ability to work accurately to strict deadlines
+ Shows a high degree of awareness towards the needs of customers
+ Works well under pressure and with conflicting priorities
+ Approachable
+ Ability to work as part of a team
+ Flexible attitude to work
Disability Confident Employer and Guaranteed Interview Scheme

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you., Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible