Band 4 Urgent Care Recovery Coordinator - Bath, Swindon, Wiltshire

We are looking to recruit Recovery Coordinators. The successful applicants will base themselves at Green Lane Hospital (Devizes).

This role is focused on supporting people in the community, with a range of acute mental health needs who may be in crisis, and their carers (including friends and relatives) and supporters, enabling and assisting them to meet daily health, social care and well being needs in line with personal recovery goals, and facilitating engagement with mainstream services.

The post holders will contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social care and well being needs, acting as care/recovery coordinator for an allocated group of service users.

The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan. This may be either on a one to one basis, or as part of a group activity.

The team work across 24 hours a day, 7 days a week as part of a three shift system: 0800hrs - 1600hrs, 1400hrs - 2200hrs, 2200hrs - 0800hrs

Main duties of the job

The role will be largely telephone-based duties, primarily answering calls from the BSW Response/Crisis Line.

The successful candidate will form part of a 24/7 team, taking calls regarding urgent mental health issues.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.