Band 4 Waiting List Coordinator - Admissions
Barnet and Chase Farm Hospitals, Enfield Town, Enfield
Band 4 Waiting List Coordinator - Admissions
Salary not available. View on company website.
Barnet and Chase Farm Hospitals, Enfield Town, Enfield
- Full time
- Permanent
- Onsite working
Posted today, 11 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: fddc74adabfd458d82261f07cd74b63e
Full Job Description
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Demonstrable ability to meet the Trust Values, Educated to GCSE level, NVQ level 4 or equivalent - Good standard of written and spoken English
- Effective numerical skills Desirable criteria
- AMSPAR medical knowledge, Substantial experience of dealing with the public
- Substantial experience in a customer service environment
- Experience of handling difficult or pressurised situations
- Understanding of the requirements regarding patient confidentiality Desirable criteria
- Substantial experience in a similar role within an admissions office in the NHS
- In depth knowledge of NHS PAS or similar administration system
- Good understanding of wider NHS relationships between GPs and acute hospitals
- Understanding of best practice in customer service environments, Good working knowledge of IT applications (Word, Excel, E-Mail)
- Excellent customer service skills
- Strong communication skills (written and oral)
- Strong interpersonal and diplomacy skills
- Ability to deal with and manage conflict
- High level orgnaisational skills and ability to manage workload
- Analytical ability for the production and interpretation of reports
- Team worker
- An ability to support service development and improvement
- Covid-19 Vaccination Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
Barnet and Chase Farm Hospitals Enfield, England Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff., Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.