Band 5 Out-Patients Front of House Supervisor

We are looking for an Outpatient Front of House Supervisor to manage the outpatient reception team. The successful candidate will be expected to help ensure our reception team cover to multiple outpatient clinics to provide a courteous service to patients and clinicians, work closely with nursing and medical staff, manage the training and performance of the reception team and work effectively as part of the outpatient management team.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of managing a team and working with the public in an administrative position. You will be expected to give excellent customer care in a busy and high pressured working environment, working across multiple outpatient clinic locations. You should also have excellent communication and interpersonal skills and a high attention to detail and accuracy.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

£35,964 to £43,780 a year per annum inclusive of HCAS