Band 5 Pathology IT and Applications Support

Pathology IM&T at Barking Havering and Redbridge University Hospitals Trust is bringing in new technologies and we need people to join us during this exciting time. You will be responsible for undertaking technical application support and system administration for our LIMS so a flexible attitude and an ability to prioritise your own workload will be key. We're looking for a Pathology IM&T Support Technician with experience in Laboratory Information Management Systems who will work as part of a growing team to support over 360 staff across our laboratories, providing a vital service to the hospital and local community. You should be able to handle confidential information, work to tight deadlines and be able to multi-task to deal with multiple incidents awaiting resolution. In addition, it would be great you already have experience of Pathology systems administration (WinPath, PathManager, Cyberlab, and SampleNet) and experience of processing data and reporting (Excel, PathManager), The Pathology IT and Applications Support will provide day-to-day administration and technical support of Pathology IT Systems, escalating issues to senior members of the team as required. The postholder would be required to assist and monitor quality assurance activities in Pathology IT and produce documentation.

They will ensure information is processed in accordance with policies & procedures. They may advise staff/customers on systems and policy. They may assist in configuring software, providing information reports, and may deliver IM&T training. They will also be involved in liaising with all departments in Pathology and customers outside Pathology.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.