Band 5 Patient Pathway Supervisor

Children's Directorate are looking to recruit a full time enthusiastic Patient Pathway Supervisor to manage the administrative pathways for our patients. The position is for 37.5 hours per week across 5 days and you will be expected to work across both Queen's and King George Hospital Site's at times. You will have proven experience in a similar role and maintain successful administrative processes in our busy department. You will supervise a team of patient pathway co-ordinators and administrators as well as providing day to day management to the service ensuring patient pathway are correctly adhered to. Strong leadership skills including managing a team are essential. An understanding of the RTT and cancer waiting time targets would be advantageous. You will work closely with the Service Manager to adhere to policies relevant to the service., The Patient Pathway Supervisor (PPS) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.