Band 5 Site Coordinator-Clinical Site Team

The Site Co-ordinator works primarily across all inpatient ward areas under the direction of the Clinical Site Managers to ensure the timely flow of patients between the Emergency Departments (ED), assessment units and inpatient areas. The post holder will ensure any barriers to timely patient admission or discharge are resolved or escalated appropriately to ensure smooth patient flow within the hospital site, working within agreed procedures and protocols., An exciting opportunity has arise within the Clinical Site Team at Good Hope Hospital as a Site Co-Ordinator. The successful candidate will work long days across a seven day week. They will support with the management of capacity and flow, escalating to the Clinical Site Managers., Please note for a specific detailed job description for this vacancy please see attached job description.

This post requires a motivated individual with the ability to work in a fast paced environment., Essential

• Educated to minimum NVQ Level 4 / equivalent qualification plus substantial experience / knowledge to degree level equivalent and
• Minimum English qualification GCSE grade A-C / 4-9
Experience Essential
• Significant knowledge in administrative processes and procedures with experience to respond to non-routine queries
• Experience of working in a large complex organisation
• Experience of using full range of IT systems and patient data systems
• Experience of Microsoft Office software Word, Excel, Outlook and Teams
• Experience of working in a multi-disciplinary team
• Experience of bed management or in any role aimed at enabling patient flow
• Experience of scheduling appointments and / or admissions Outpatients
• Experience of working in a healthcare setting
• Experience of handling complaints
• Demonstrable evidence of being able and willing to understand our Trust values of respect, kindness, excellence and safety, with behaviour which reinforces these values
  
  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to : Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital.