Band 6 - Assistant Service Manager - Cancer Performance

Applications are invited for a motivated and experienced individual to join our busy division as a Band 6 Assistant Service Manager based at our Barnet & Chase Farm sites.

The post holder will support the Service Manager in the operational management of the service, including providing leadership and expert guidance to the MDT team, and working closely with services to deliver improvements to cancer care. The post holder will be one of three Assistant Service Managers leading the MDT teams across RFL.

As a Group, RFL receives over 50,000 suspected cancer referrals every year, making it one of the largest acute cancer providers in the country. RFL also delivers cancer care across three tertiary tumour sites, taking national and international referrals for expert advice and treatment.

You must have the ability to communicate with all the members of a busy clinical and operational team and be able to balance the demands of a fast paced and challenging role using a flexible and proactive approach.You will work very closely with the Service Manager and Ops Managers for Cancer ensuring robust processes are in working order to support Cancer Performance and Patient experience.

Previous cancer service or hospital based experience and experience of staff management are advantageous but training will be given.

Main duties of the job

To work with Operational Managers, Lead Cancer Clinicians, and Cancer MDT Service Manager to ensure continuous improvement of a comprehensive cancer MDT service that meets the requirements of our key directives.

To line manage the Cancer Service MDT Coordinator Team comprising of MDT Coordinators, MDT Trackers and MDT Assistants.

To support the development of policies for Trust wide collection of patient data and information, e.g. Cancer Tracking policy, Two-Week Wait policy etc

To support Service Improvement and ensure that this is undertaken from the patient journey perspective

To ensure effective development, functioning and review of Trust Multi Disciplinary Team meetings. (MDTs)

To ensure there is effective and regular communication links with all service providers/commissioners to ensure the development and agreement of referral guidelines, protocols and pathways.

To ensure effective measurement and monitoring to achieve the required cancer data collection, targets and outcomes through development and use of consistent definitions, data collection systems and audit systems producing progress reports on target referrals.

The post holder is required to understand the importance of meeting deadlines.

To participate in the effective development of the cancer services Multidisciplinary team to ensure they play a central role in achievement of the NHS Cancer plan in respect of treatment, and data quality.

'MDT working is considered the gold standard for cancer patient management bringing continuity of care and reducing variation in access to treatment - and ultimately improving outcomes for patients.'