Band 7 Internal Communications Manager

The postholder will work, as part of the communications team, to engage, create and maintain effective internal communications throughout Birmingham Community Healthcare NHS Foundation Trust (BCHC), in order to help deliver corporate objectives. The postholder will focus primarily around internal audiences and channels of internal communication, and also contribute to external channels and activities. This will include helping develop and implement appropriate internal communications channels, such as print and electronic newsletters, Intranet, face-to-face briefings, etc.
To ensure that staff throughout the organisation receive accurate and timely information about the health service and organisation developments., help ensure the organisation communicates effectively and efficiently with all its staff and internal partners in line with corporate objectives
- seek to implement effective two-way staff communications, including development of feedback systems;
- proactively identify and pursue opportunities to promote the work, vision and values of the organisation internally to all staff;
- day-to-day management of the organisation's internal communications editorial channels, including research and production (eg Intranet (editorial content), newsletters (print and electronic), face-to-face briefings, special initiatives, etc.);
- provide internal communications advice and support to all parts of the organisation;
- promote and protect the organisation's brand internally;
- help ensure co-ordination of internal communications with external communications;
- plan and organise internal communications events and all related aspects, including event organising and management of display material;
- ensure the organisation's managers have the resources and support they need to inform and engage their staff;
- be able to work across the full range of communications activities;
- dealing with reactive press enquiries
- plan, organise and oversee spending on staff awards/rewards and recognition schemes;
- analyse the internal communications implications of internal and external developments., The postholder will work, as part of the communications team, to engage, create and maintain effective internal communications throughout Birmingham Community Healthcare NHS Foundation Trust (BCHC), in order to help deliver corporate objectives. The postholder will focus primarily around internal audiences and channels of internal communication. This will include helping develop and implement appropriate internal communications channels, such as print and electronic newsletters, Intranet, face-to-face briefings, etc.
To ensure that staff throughout the organisation receive accurate and timely information about the health service and organisation developments.
Main Duties
- help ensure the organisation communicates effectively and efficiently with all its staff and internal partners in line with corporate objectives
- seek to implement effective two-way staff communications, including development of feedback systems;
- lead the development and implementation of a regular, corporate team briefing policy and mechanism, carrying out monitoring to ensure that the system is being used across the organisation;
- ensure key messages about local and national development are communicated to staff;
- proactively identify and pursue opportunities to promote the work, vision and values of the organisation internally to all staff;
- day-to-day management of the organisation's internal communications editorial channels, including research and production (eg Intranet (editorial content), newsletters (print and electronic), face-to-face briefings, special initiatives, etc.);
- provide internal communications advice and support to all parts of the organisation;
- promote and protect the organisation's brand internally;
- help ensure co-ordination of internal communications with external communications;
- plan and organise internal communications events and all related aspects, including event organising and management of display material;
- ensure all of the organisation's managers have the resources and support they need to inform and engage their staff;
- be able to work across the full range of communications activities;
- dealing with reactive press enquiries as part of the communications team as and when required;
- plan, organise and oversee spending on the staff awards/rewards and recognition schemes;
- help develop the internal communication strategy and supporting action plan;
- work with the organisational development team to help implement the organisational development and staff engagement strategies;
- analyse the internal communications implications of internal and external developments;.
- produce, conduct and analyse internal staff surveys;
- analyse the results of the national NHS staff survey and produce action plans and communications strategy;
- have an overview of design and print technology, web and emergent technologies;
- organise development sessions on staff briefing and engagement for Trust managers;
- the post carries a need for budgetary awareness;
- use office systems on a daily basis;
- attend mandatory training.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Working for our organisation
Birmingham Community Healthcare NHS Foundation Trust - known as BCHC - and its 5,000 staff are dedicated to delivering the best care they can to those using our services, and to helping build healthy communities.
The team deliver more than 100 different NHS services for people of all ages - from birth through childhood and adult life to older years.
BCHC provides core community health services for the 1.1 million people of Birmingham and also a range of specialist rehabilitation and dental services for the 6.5 million people across the wider West Midlands region.
BCHC colleagues are focused on delivering safe, high quality care, working across a range of locations including people's own homes, community clinics and hospital settings. BCHC actively works in integrated style with a range of partner organisations across health and social care, and promotes equitable access for all to NHS services., Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible